improved

fixed

Client Portal

File Reviews

Management Reporting

Emails

April 24, 2025

⏰ Introducing Schedule Send in Keeper Emails
You can now schedule emails to send at a later time in Keeper Emails — perfect for planning ahead, coordinating across time zones, or ensuring messages land during business hours.
Here’s what’s new:
🗓️ Choose a future date and time when composing any email
📁 View scheduled messages in a new Scheduled folder
❌ Cancel a scheduled send and return the email to drafts
🌍 Clear time zone display to avoid any surprises
It’s all about sending the right message, at the right time! Check out this new feature today.
Email Improvements
  • We now import frequently used email addresses into Keeper Emails without requiring them to be manually added as contacts. These email addresses will appear as autofill suggestions when composing a new email.
  • Added content filters to the Keeper Emails inbox. This allows users to filter emails by the presence of tasks and attachments.
  • Introduced a filter in the Inbox that allows users to choose from predefined contact groups like clients and internal team.
  • Made a few tweaks to design for enhanced polish and usability.
Other Improvements
  • Transaction files & attachments are now easier to access and include more relevant context: view when the file was uploaded and by which user/contact, see client submission notes, and take action on the file without needing to drill into the transaction.
  • P&L drilldown report can now be exported in Excel format in addition to csv.
Bug Fixes
  • Fixed a bug where erroneous information was incorrectly added to the address section of Vendor Info.
  • Fixed a bug that caused an error when moving files to a transaction.
  • Fixed a bug where transaction files were displaying out of order and not loading completely.
  • Fixed a bug causing the Transaction Questions tab in the Client Portal to crash.
  • Fixed a bug where uploaded transaction attachments did not appear.
  • Fixed a bug where the attachment count in Prepare 1099s did not populate.
  • Fixed a bug where Shared Email History failed to load when more than 25 contacts were present.
  • Fixed a bug where text searches under the Description filter returned no results.
  • Fixed a bug where the Prepare 1099s report table rendered incorrectly.
  • Fixed a bug where files in W9 requests could not be opened from the client list.
  • Signers with multiple SSNs will no longer be blocked from completing a KBA e-signature verification.