It would be great to have conditional questions set up so that client has to provide all the information needed and not just a basic answer that needs follow up. For example, if we ask if something is business or personal and they just reply with business, we have to do a follow up question (or explain in every question to include the necessary details, if business). With conditions, we could set up an additional question that pops up if business is selected. This way, client selects "Business", then they're immediately asked, "what was it for?" or if it's a new credit card, and they reply that it's business, additional questions continue in order to collect all the details needed to get the new card synced in QBO and have the login details needed, etc. It would guide clients through the question so they're able to provide the details we need at that time vs dealing with multiple follow up. Saving everyone time :)