Feature Requests

Really need to be able to map an email that comes in from a non-Keeper contact to a client's inbox. For example, emails from their CPA, vendor, an employee of the client, etc. etc. Even if we were to add all the possibilities (which is completely unreasonable) as contacts, when someone new -- and so not already a contact -- emails, we don't have a way to add that email to the client's inbox since they're not already a contact.

I'm loving the Keeper Gmail integration more every day! However, there are some cases where I would like to be able to open the email in the native Gmail web app for some of the Google-specific features such as Gemini, Google Drive, file previews, etc. Currently I have to open up Gmail and find the email that I'm working on in Keeper.

I'd love the ability to click on a PDF in the new email inbox to open it without needing to download it right away.

I have no idea if this is even possible, BUT you guys are so crafty with your code so I wanted to ask. Would it be possible to assign certain email labels to team members? So, for example, if I create a label called "Team Member A" and label an email with that label, I could then assign that label to a specific team member to be able to see. Again, just a thought that popped into my head. :) Thanks for all you do!

It would be very helpful to have a mobile app similar to the client portal for the firm itself. This would also make it much easier to send emails via Keeper to take full advantage of the encryption feature.

Only able to archive emails at this time.

Emails that don't belong to that account shouldn't show up in the history of that account. We frequently refer back to that to "prove" to clients that emails went out. It should only show up in the history of the account/accounts that triggers the email.

Add a search builder in Keeper Emails so you can make advanced searches (e.g. subject contains "XYZ", to: person@example.com )

This is 2-fold - I would like to be able to sort other emails from people that are not in the contacts page of the email. So that it would show up under the client communication. The advantages of this would be --- We could email notes about the client to the firm inbox and it would be in the communication history under that account or copy and paste slack/text messages to here so it would act more like karbon communication history. The ability to add notes to the email history just in case the communication was not email. You can just to the client and drop the notes.

I would like if you would be able to open images from emails in Keeper without downloading them to your computer. Also, if emails could be deleted and not just archived, especially being able to do so once they are in a folder or tagged.