improved
fixed
File Reviews
Management Reporting
Emails
July 10, 2025
📝 Custom text page in Management Reports
Need more space to communicate with clients in your reports? Now you can add a fully customizable text page - perfect for longer legal disclaimers, descriptions of services, or any other context your clients need.
✨ What’s new:
- 📄 Add a dedicated Custom Text Page to your reporting package
- ✍️ Write and format your content using our rich text editor
- 🧩 Use smart merge tags to auto-fill key details like close period, current/prior year, client or firm name
- 🔧 Rename and reorder the page within your financial package

Email Improvements
- You can now mark drafts as “Email Client Templates” in Keeper, automatically filtering them out of your Drafts folder to reduce clutter and keep your workspace organized.
Other Improvements
- Updated the sort order of files uploaded to transactions for more efficient review.
Bug Fixes
- Fixed a bug where links in emails did not open in a new tab.
- Fixed a bug where users had to double-click to open emails in Keeper Emails.
- Fixed a bug where the inbox tab showed a notification bubble despite no practice or personal email being connected.
- Fixed a bug where opening the Prepare 1099s report caused an error.
- Fixed a bug where Uncategorized Assets were empty or loaded slowly.
- Fixed a bug where client portal posts were not marked as answered after a contact responded.
- Fixed a bug where transaction extraction in QBO was stuck for extended periods.
- Fixed a bug where uploading folders with substructures did not preserve the folder hierarchy.
- Fixed a bug causing an error when adding a user with Manager access.
- Fixed a bug where deleted users continued to receive comment notification emails.
- Fixed a bug where inconsistent bills with blank descriptions weren’t flagged in the Expense Inconsistency report.
- Fixed a bug causing errors when deleting clients.
- Fixed a bug where the “Has submission note” filter in Transaction Files did not include mobile app submission notes.
- Fixed a bug where reauthentication email notifications were sent for IMAP-connected practice emails, and reconnecting failed.
- Fixed a bug where file attachments in non-transaction question threads attached to the initial message instead of the latest reply.
- Fixed a bug where signature requests did not appear under “Action Required” in the client portal.
- Fixed a bug where transaction reports did not operate independently of each other.
- Fixed a bug where two signature request recipients were created simultaneously with identical data.
- Fixed a bug in P&L reports for Xero clients that potentially copied over blank values.
- Fixed a bug where editing tasks in split screen caused unintended changes to the task text.