📂 Downloadable Organizer Packages
We’ve made it easier to get your completed organizers out of Keeper and into your firm’s workflow.
✨ Here’s what’s new:
  • 📄 Download a PDF version of the completed organizer including your clients' responses and references to uploaded files.
  • 📎 Bundle organizer responses + uploaded client files into a ZIP file for easy viewing, sharing, and storage.
All the information and attachments you need to prepare and file your client’s tax return can now be packaged and downloaded in a single, streamlined step. 💼
For more information, check out our help article on how to use this new feature!
Other Improvements
  • Added filtering by contact and tag to non-transaction questions.
  • Improved the search experience in "My Receipts" to allow you to search by file name, year, and month.
Bug Fixes
  • Fixed a bug where email history was not working for all clients.
  • Fixed a bug where scheduled emails remained unsent.
  • Fixed a bug where email attachments disappeared after the email was sent.
  • Fixed a QuickBooks Online connection error displaying “uh oh there’s a connection problem.”
  • Fixed a bug causing users to be stuck in a “Reconnect QuickBooks” loop with ledgers not loading.
  • Fixed a bug where users received a “Transaction extraction in progress” error indefinitely when opening a client.
  • Fixed a bug where an error occurred when creating a new portal contact.
  • Fixed a bug preventing resizing and text wrapping in the Submission Note column.
  • Improved typing and rendering performance in the Receipts module.
  • Fixed a bug where Super Admins received an error when adding a new client portal contact.
  • Resolved an issue where the portal was inaccessible from the Management Reports page.
  • Fixed a bug where the close status on the client list was not refreshing.
  • Fixed a bug where adding a client to Manager access triggered an error.
  • Fixed a bug where Fiscal YTD appeared correctly on the Table of Contents but not on the individual report.
  • Fixed a bug with closing task statuses not updating correctly.
  • Fixed a bug where Keeper failed to match transactions outside of the 2-week matching period.
  • Fixed a bug where standard users could add checklists even when “lock standard user” was enabled.
  • Fixed a bug where “[new vendor]” did not update correctly in the UI.
  • Fixed a bug where drafts with large image attachments detached from the email thread.