fixed
improved
Client Portal
File Reviews
Workflow / Task Management
Management Reporting
Receipts
May 22, 2025
Bug Fixes & Performance Improvements
This week, we focused on fixing bugs in Keeper and making features more accessible and easier to use.
Receipts Improvements
- Added bulk actions (delete, move, and download) to files scanned into the Transaction files table.
Other Improvements
- You can now add tax clients to Keeper automatically via Zapier.
- Tax workflow templates can now be posted and shared via Community Templates.
- Searching by contact name is now available in the Uploads Inbox.
- Updated disclaimer & footnote text formatting on management reports to support longer content.
- E-signature requests are now hidden from the client if they fail their KBA verification 3 times. Firms are notified so they can reissue the request if needed.
- Removing a sign-off from a task now reverts the status to In Progress.
Bug Fixes
- Fixed a bug where recurring tasks with sign-off did not display the correct due date status after being marked as Completed.
- Fixed a bug where admins could not see Super Admin timers for clients they had access to when branches were enabled.
- Fixed a bug where filtering for open or all returns on the client list triggered an error.
- Fixed a bug where the portal preview in branding settings never loaded.
- Fixed a bug where account numbers were not showing on the Budget vs. Actuals report.
- Fixed a bug where logging into the Chrome extension displayed a false “already logged in” message.
- Improved error handling for failed /client-portal-settings requests: now logs out the contact and clears local storage if the contact is not found.
- Fixed a bug where using “move to here” within the same folder changed the folder name by prepending ‘copy1’.
- Fixed a bug contributing to an increased frequency of QBO refresh modal appearances.
- Fixed a bug where the status column was incorrectly visible in the final review drilldown table.
- Fixed a bug where saving a draft message from the personal inbox resulted in an error.
- Fixed a bug where the success message was missing after moving a file.
- Fixed a bug where searching files in the portal did not return results.