Ability for clients to see resolved and answered questions
complete
M
Margarita Bartha Nikolova
I have two client-contacts for one company. One of them answered the questions I asked. It would be useful if the second person has access to resolved/answered question and can see that these have been answered by the first person. This way they know that requested items were resolved (by their colleague/s) and can generally also keep track of their requests as well.
J
Jillian Plank
complete
H
Hughes & Strong
Update: With the client portal version 2.0 clients now have access to see resolved questions!
R
Roslind Burks
Merged in a post:
Client View for Resolved Questions
Kelsey Elliott
I prefer to mark questions that have been resolved to clear them from my view so that I don't miss a question. However, the client can no longer view the history and communication for the questions we've asked each other when I do that. I would like a way to mark it as resolved, but have it show up in answered questions for the client in their portal.
A
Andrea Lyles
Yes!