For quality control and audit purposes, it's imperative that Keeper Receipts keep record of everything the client sent in. The fact that the note is not saved is concerning - for many reasons. In the posted Keeper Receipt transactions, it is important to also see any notes that the client sent in with the original document. That way whoever wants to know where the information came from can see proof it came straight from the client. (Which hopefully the note would also be identity-stamped and time-stamped.)